Terms of Service

TERMS OF SERVICE

Last updated: 21 August 2026

OVERVIEW

This website, ipng.store, is operated by IPNG Automotive. Throughout this website, the terms “IPNG Automotive”, “we”, “us” and “our” refer to IPNG Automotive.

IPNG Automotive offers this website, including all information, products, tools and services available from this website, to you, the user, subject to your acceptance of these Terms of Service, together with any policies or notices referenced within them.

By visiting our website and/or purchasing products from us, you engage in our service and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the website, including browsers, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our website or purchase products from us.

Any new features, tools, products or services added to the website may also be subject to these Terms.

We may update or amend these Terms from time to time by posting the updated version on this page. Your continued use of the website after any changes take effect will constitute acceptance of the revised Terms.

Our online store is hosted using Shopify, which provides the e-commerce platform through which we offer and sell our products.

Nothing in these Terms is intended to exclude, restrict or limit any rights you may have under applicable consumer protection law.

SECTION 1 — ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a binding contract under the laws applicable to you.

If you are under the age of 18, you should only use this website with the involvement and consent of a parent or legal guardian.

You may not use our products or website for any unlawful or unauthorised purpose. You must not violate any applicable law or regulation when using our website or purchasing or using our products.

You must not transmit any viruses, malware, malicious code or other material intended to damage, disrupt or interfere with the operation of our website, systems or services.

We reserve the right to suspend or terminate access to our website or services where we reasonably believe that these Terms have been breached.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders or restrict access to the website where reasonably necessary, including where we suspect fraudulent, abusive or unlawful activity.

You understand that information you submit to us, other than payment information, may be transmitted through various networks and adapted to meet the technical requirements of connecting networks or devices.

Payment information is processed using secure payment systems and applicable security measures.

You may not reproduce, duplicate, copy, sell, resell or exploit any part of our website, content, branding or services without our prior written permission, except where permitted by law.

The headings used in these Terms are included for convenience only and do not affect their interpretation.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We aim to ensure that the information provided on our website is accurate and up to date. However, product information, specifications, images, compatibility information, pricing and other content may occasionally contain errors, inaccuracies or omissions.

Information on this website is provided for general information purposes. Where product specifications, measurements or technical information are important to your intended use, you should carefully check the relevant product information before placing an order.

We reserve the right to modify or update website content at any time. We are not obliged to update all information immediately unless required to do so by law.

Nothing in this section affects your statutory rights.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change from time to time.

We reserve the right to modify, suspend or discontinue any part of the website, products or services where reasonably necessary.

We may withdraw or discontinue a product at any time.

Changes to prices will not normally affect orders that we have already accepted, except where a genuine pricing or listing error has occurred and we are legally entitled to correct or cancel the order.

Nothing in this section affects your statutory rights.

SECTION 5 — PRODUCTS, AUTOMOTIVE PARTS AND VEHICLE COMPATIBILITY

IPNG Automotive supplies automotive performance parts, accessories and related products.

Certain products may be available exclusively online and may have limited availability or production quantities.

We make reasonable efforts to display product images, colours, dimensions and descriptions as accurately as possible. However, colours may vary depending on your display, and product images may sometimes be illustrative.

Vehicle Compatibility and Fitment

Unless we expressly state otherwise, it is the customer's responsibility to ensure that a product is suitable for their particular vehicle, engine, carburettor, induction system or intended application.

Compatibility information, where provided, is intended as guidance only unless expressly stated as a guaranteed fitment.

Before purchasing or installing any product, you should verify relevant specifications, including where applicable:

  • dimensions;
  • diameter;
  • mounting requirements;
  • clearances;
  • carburettor or throttle body compatibility;
  • engine configuration;
  • fuel and air requirements;
  • surrounding components; and
  • any other technical requirements relevant to your vehicle.

If you are unsure whether a product is suitable for your application, please contact us before placing your order.

Professional Installation and Safety

Automotive performance parts may require specialist knowledge, modification, adjustment or professional installation.

Unless expressly stated otherwise, IPNG Automotive does not guarantee that a product can be installed without modification to the vehicle or surrounding components.

You are responsible for ensuring that products are correctly installed, maintained and used.

Where appropriate, installation should be carried out by a suitably qualified or experienced automotive professional.

You must not use a product in a manner that is unsafe, contrary to manufacturer guidance or inconsistent with its intended application.

Road Use, Motorsport and Legal Compliance

Certain automotive performance or modified components may not be suitable or approved for use on public roads in all jurisdictions.

Some products may be intended primarily for competition, motorsport, off-road or other specialist use.

Unless we expressly state that a specific product is approved or legal for a particular use, you are responsible for determining whether the product is lawful and suitable for use on your vehicle and in your location.

You are responsible for complying with all applicable laws, regulations, vehicle construction requirements, road traffic requirements, insurance requirements and testing requirements.

The purchase of a product from IPNG Automotive does not constitute confirmation that the product is legal for use on a public road or suitable for a particular vehicle or purpose.

Where a product description specifically identifies a restriction, intended use or legal limitation, you must follow that information.

Nothing in this section is intended to limit any rights you may have where a product is faulty, not as described or otherwise fails to meet the requirements imposed by applicable consumer law.

SECTION 6 — ACCURACY OF BILLING, ACCOUNT AND ORDER INFORMATION

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

  • payment authorisation cannot be obtained;
  • we reasonably suspect fraudulent activity;
  • an obvious pricing or listing error has occurred;
  • the product is unavailable; or
  • the order appears to have been placed for unauthorised resale or distribution.

If we need to cancel or amend an order, we will use reasonable efforts to contact you using the contact details provided during checkout.

You agree to provide accurate, current and complete information when placing an order or creating an account.

You are responsible for keeping your account information and contact details up to date.

Your order is subject to acceptance by us. Acceptance and formation of the contract will occur in accordance with the order confirmation and dispatch process communicated to you during your purchase.

For information regarding returns, refunds and cancellations, please refer to our Returns and Refund Policy, which forms part of these Terms where applicable.

SECTION 7 — OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we do not own or control.

Such tools may be provided on an “as available” basis and may be subject to the terms and policies of the relevant third-party provider.

Your use of third-party tools is at your own discretion, and you should review the relevant third-party terms before using them.

We may introduce new features, tools or services in the future. Any such additions may also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We do not control third-party websites and are not responsible for their content, availability, policies or practices.

Any transaction you enter into with a third party is between you and that third party.

You should review the relevant third-party terms, privacy policies and other applicable policies before engaging with them.

SECTION 9 — USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit reviews, feedback, suggestions, ideas, photographs, comments or other content to us, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish and display that content for the purposes of operating, promoting and improving IPNG Automotive and our products and services.

You confirm that you have the right to submit any content you provide to us.

You must not submit content that:

  • infringes the intellectual property rights of another person;
  • is unlawful, defamatory, abusive, threatening or misleading;
  • contains malicious software or code;
  • unlawfully discloses another person's personal information; or
  • otherwise violates applicable law.

We may remove or refuse to publish content where reasonably necessary.

You remain responsible for the content that you submit.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use and protect personal information.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, specifications, pricing, promotions, availability, shipping charges or delivery estimates.

We reserve the right to correct such errors and to update information where necessary.

Where an obvious error affects an order you have placed, we may contact you to explain the issue and discuss the available options, including cancellation where legally permitted.

Nothing in this section affects your statutory rights.

SECTION 12 — PROHIBITED USES

You must not use our website or its content:

(a) for any unlawful purpose;

(b) to encourage or assist another person to engage in unlawful activity;

(c) to violate applicable laws or regulations;

(d) to infringe our intellectual property rights or those of another person;

(e) to submit false, misleading or fraudulent information;

(f) to upload or transmit viruses, malware or malicious code;

(g) to collect or misuse the personal information of others;

(h) to spam, phish, scrape, crawl or interfere with the normal operation of the website without our permission;

(i) for any abusive, defamatory, threatening, obscene or otherwise unlawful purpose; or

(j) to interfere with or circumvent the security or operation of our website or related systems.

We may restrict or terminate your access to the website where we reasonably believe that you have breached this section.

SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We aim to provide a reliable website and accurate information. However, we cannot guarantee that the website will always be uninterrupted, error-free or available at all times.

To the fullest extent permitted by law, we are not responsible for losses that could not reasonably have been foreseen, or losses that arise from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so.

In particular, nothing in these Terms excludes or limits liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • defective products where liability cannot lawfully be excluded or limited;
  • breach of rights relating to goods being of satisfactory quality, fit for purpose or as described where those rights cannot lawfully be excluded or restricted; or
  • any other liability that cannot be excluded or limited under applicable law.

Subject to the above, IPNG Automotive will not be liable for indirect or consequential losses where such exclusion is permitted by law.

You are responsible for ensuring that products are suitable for your particular vehicle and intended application where suitability depends on information specific to your vehicle or use and that information has not been expressly verified by us.

Nothing in this section removes your statutory rights as a consumer.

SECTION 14 — INDEMNIFICATION

Where you are acting in the course of a business, you agree to indemnify IPNG Automotive against reasonable losses, liabilities, claims and expenses arising directly from your unlawful use of our website or your breach of these Terms.

This section does not affect any rights you may have as a consumer under applicable law.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law.

Where possible, the invalid or unenforceable part will be treated as removed without affecting the validity and enforceability of the remaining provisions.

SECTION 16 — TERMINATION

These Terms remain in effect while you use our website or services.

You may stop using our website at any time.

We may suspend or terminate access to the website or services where reasonably necessary, including where we reasonably believe that you have breached these Terms or engaged in fraudulent, abusive or unlawful activity.

Any rights, obligations or liabilities that arose before termination will continue to apply where appropriate.

SECTION 17 — ENTIRE AGREEMENT

These Terms, together with any policies expressly incorporated into them, set out the agreement between you and IPNG Automotive regarding your use of the website and the purchase of products through it.

Nothing in this section affects any statutory rights or legal remedies that cannot lawfully be excluded.

If any part of these Terms conflicts with mandatory consumer protection law, the applicable law will take precedence.

SECTION 18 — GOVERNING LAW AND JURISDICTION

These Terms and any dispute or claim arising from or connected with them shall be governed by the laws of England and Wales.

If you are a consumer resident in another part of the United Kingdom or another country, you may also benefit from mandatory protections provided by the laws applicable in your place of residence where those protections cannot lawfully be excluded.

The courts of England and Wales will normally have jurisdiction over disputes arising in connection with these Terms, subject to any mandatory rights you may have to bring proceedings in another jurisdiction.

SECTION 19 — CHANGES TO THESE TERMS

We may update or amend these Terms from time to time.

The most current version will always be available on this page.

Where required by law, or where a change materially affects an existing contractual relationship, we will take appropriate steps to notify affected customers.

Your continued use of the website after revised Terms have taken effect may constitute acceptance of those revised Terms, subject to any rights you have under applicable law.

SECTION 20 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

IPNG Automotive
Website: ipng.store
Email: sales@ipng.store

RETURNS AND REFUNDS

Our separate Returns and Refund Policy contains further information about cancellations, returns, refunds, faulty goods and other applicable rights.

Please refer to that policy for full details.